Store Policies

Our Commitment to You

We're committed to bringing you the products you want at the best prices every day, and to providing you with the convenient, secure shopping experience you deserve. If you have any ideas about how we can serve you better, or if you have problems using any of the pages on this website please contact us and we'll do our best to help and fix the problem.

Accepted Methods of Payment. We accept Paypal, we also accept personal checks (with a 10-day hold for the check to clear). Through PayPal, credit cards: Visa, Mastercard, American Express and Discover are accepted.

Shipping Time. The time needed to ship merchandise will vary depending on the buyer's location and the particular time of year. Customers should expect a 7-10 day delivery time. We try to ship next day if possible, excluding weekends.

Shipping Methods. Merchandise will be shipped using your instructions on the order blank, either first class, priority or parcel post. A product may be shipped to you directly from the manufacturer.

Damaged Shipments. Damaged shipments from handling must be claimed with the freight carrier. If any cartons are missing or damaged, be sure to note this on the freight bill. If you notice concealed damage after the driver has left, keep all the packing and call the freight carrier to return and inspect the damage and file a claim. We are not responsible for damage caused by the freight carrier.

Manufacturers Defects. If a product appears to have a manufacture’s defect, email us for instructions at support@merrymicrofiberbath.com. Do not return products to us without first contacting us to receive instructions.

Return Merchandise Policy. Permission for any return merchandise must be secured from us. You have 30 days from the ship date to receive refunds. You must email the refund request to support@merrymicrofiberbath.com (with "RETURN" in the subject field). If you received a different product than initially purchased, please contact us for instructions:

Once a return is authorized us you should:

Return the item to the address given to you by us.
Keep your shipping records for proof of shipment in the event of loss of returned merchandise. Returns shipped via U.S. Postal Service (U.S.P.S.) or with a value of over $100.00 should be insured. We can not be held liable for return merchandise that does not reach our return department.

We can refund shipping costs only if the return is a result of our error. You are responsible for all freight charges on shipments that are refused or returned with no fault on our part. The limit of our liability is the replacement cost of any item you purchase from us.